- – Initiate contact with potential customers through inbound and outbound inquiries
- – Conduct discovery calls to understand customer needs and route opportunities
- – Maintain and grow prospect database while collaborating on online demos
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Build respectful, supportive relationships with youth to foster growth and healing.
- – Support daily routines, including school, recreation, and life skills development.
- – Maintain a safe, structured environment while managing emotions and resolving conflicts.