- – Process payroll accurately and on schedule for client employees and contractors
- – Review timesheets and adjustments to ensure payroll accuracy and compliance
- – Maintain payroll records and respond to client inquiries in a timely manner
- – Initiate contact with potential customers through inbound and outbound inquiries
- – Conduct discovery calls to understand customer needs and route opportunities
- – Maintain and grow prospect database while collaborating on online demos
- – Develop operational strategies to enhance client-focused legal service delivery.
- – Lead improvements in case management, workflow, and information management systems.
- – Establish policies and performance measures to ensure consistency and continuous improvement.