- – Travel to seafood facilities to deploy and configure Mabel System solutions
- – Train staff on system usage and troubleshoot devices like tablets and scanners
- – Relay product feedback and improve onboarding materials for new customers
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- Résoudre rapidement les problèmes informatiques des utilisateurs finaux.
- Concevoir et maintenir l'infrastructure TI pour une performance optimale.
- Collaborer et former l'équipe tout en gérant les priorités efficacement.