- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Process high-volume vendor invoices and ensure accurate GL coding and documentation.
- – Coordinate with vendors and internal teams to resolve inquiries and discrepancies.
- – Prepare AP aging reports and assist with month-end close and audit support tasks.
- – Process payroll accurately and on schedule for client employees and contractors
- – Review timesheets and adjustments to ensure payroll accuracy and compliance
- – Maintain payroll records and respond to client inquiries in a timely manner