- – Build respectful, supportive relationships with youth to foster growth and healing.
- – Support daily routines, including school, recreation, and life skills development.
- – Maintain a safe, structured environment while managing emotions and resolving conflicts.
- – Maintain and update standard operating procedures and operational manuals.
- – Prepare and analyze retail performance reports to identify trends and gaps.
- – Coordinate cross-functional projects, ensuring clear communication and timelines.
- Service à la clientèle bilingue, résolution de problèmes efficace.
- Excellentes compétences en communication, attention aux détails.
- Expérience en centre d'appels, attitude positive et orientée solutions.