- – Develop and grow wholesale floral sales with existing and new customers.
- – Provide expert guidance on floral products, trends, and seasonal assortments.
- – Collaborate with teams to ensure customer expectations are met from order to delivery.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Build supportive relationships with youth to foster healing and growth.
- – Support youth in emotional regulation, crisis management, and conflict resolution.
- – Maintain a safe, structured environment while facilitating daily routines and activities.