- – Troubleshoot and repair mechanical, electrical, pneumatic, and hydraulic systems.
- – Perform preventive and corrective maintenance to ensure equipment reliability.
- – Identify and implement opportunities for efficiency and quality improvements.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Initiate contact with potential customers through inbound and outbound inquiries
- – Conduct discovery calls to understand customer needs and route opportunities
- – Maintain and grow prospect database while collaborating on online demos