- – Build supportive relationships with youth to foster healing and growth.
- – Support youth in emotional regulation, crisis management, and conflict resolution.
- – Maintain a safe, structured environment while facilitating daily routines and activities.
- – Coordinate delivery of HEALTHI and wHealth MedPath programs to exceed client expectations.
- – Organize and track program documentation while managing stakeholder communications.
- – Support strategy development and monitor program performance using project management tools.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence