- – Provide first- and second-level ERP application support, troubleshooting issues.
- – Monitor customer case portal, triage support tickets, and route as needed.
- – Assist with ERP implementation, testing, reporting, and end-user training.
- – Coordinate client signatures and ensure timely submission of tax forms.
- – Answer and direct phone calls, emails, and schedule appointments efficiently.
- – Maintain organized filing systems and assist with data entry tasks as needed.
- – Build and manage a pipeline of organizations relying on spatial intelligence.
- – Lead consultative discovery conversations to identify customer data management needs.
- – Translate Spatial Cloud capabilities into operational outcomes for diverse audiences.