- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- Bilingue français/anglais, soutien technique aux utilisateurs finaux.
- Installation, configuration et maintenance des systèmes informatiques.
- Documentation précise des problèmes et suivi des résolutions.
- – Develop and execute communications and marketing strategies for Venn Innovation.
- – Create and manage content for social media, newsletters, and digital channels.
- – Plan and coordinate events to engage entrepreneurs and strengthen community ties.