- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Welcome guests warmly and professionally to enhance their dining experience.
- – Take and manage customer orders accurately via in-person and phone interactions.
- – Operate POS system efficiently while maintaining clean and organized guest areas.
- – Deliver technical support for Windows, Office, and firm-specific applications.
- – Troubleshoot and resolve hardware, software, and network issues for users.
- – Maintain IT asset inventories and manage equipment deployments and moves.