- – Manage IT support requests and prioritize issues using Jira Service Management.
- – Execute hardware procurement, configuration, and asset management for Canadian staff.
- – Provision and deprovision user accounts across Okta and Google Workspace securely.
- – Build and manage a pipeline of organizations relying on spatial intelligence.
- – Lead consultative discovery conversations to identify customer data management needs.
- – Translate Spatial Cloud capabilities into operational outcomes for diverse audiences.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.