- – Build and manage a pipeline of organizations relying on spatial intelligence.
- – Lead consultative discovery conversations to identify customer data management needs.
- – Translate Spatial Cloud capabilities into operational outcomes for diverse audiences.
- – Coach managers on performance issues and facilitate difficult conversations.
- – Draft HR policies, agreements, and documentation for diverse client needs.
- – Analyze engagement survey results and implement HR systems for clients.
- – Provide live chat support, responding to customer inquiries with clarity and speed.
- – Troubleshoot product issues, resolve common questions, and escalate when necessary.
- – Maintain documentation, improve knowledge base, and track customer feedback patterns.