- – Coach managers on performance issues and facilitate difficult conversations.
- – Draft HR policies, agreements, and documentation for diverse client needs.
- – Analyze engagement survey results and implement HR systems for clients.
- – Manage IT support requests and prioritize issues using Jira Service Management.
- – Execute hardware procurement, configuration, and asset management for Canadian staff.
- – Provision and deprovision user accounts across Okta and Google Workspace securely.
- – Provide exceptional customer service to in-person visitors and phone inquiries.
- – Coordinate mail distribution and perform various administrative tasks efficiently.
- – Foster positive relationships with citizens and colleagues through effective communication.