- Diriger l'élaboration de stratégies de formation alignées sur les priorités.
- Superviser le portefeuille de formation, de l'identification à l'amélioration.
- Établir des partenariats pour transformer les besoins en solutions d'apprentissage.
- – Administers recruitment, onboarding, and offboarding processes for new hires.
- – Manages payroll, benefits, and employee records with confidentiality and accuracy.
- – Facilitates employee relations and training initiatives to enhance workplace culture.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store presentation standards.