- – Leads technical integration of AI/ML training content into partner LMS platforms.
- – Collaborates with partners to ensure smooth LMS setup and content deployment.
- – Develops engaging e-learning modules using rapid authoring tools and design methods.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store presentation standards.
- – Oversee development and delivery of digital skills support programs for partners.
- – Develop program content and partner standards to enhance digital skills training.
- – Facilitate communication and collaboration among partners to address digital needs.