- – Manage client accounts and serve as the primary contact for account matters.
- – Build trusted relationships with stakeholders to understand business goals and needs.
- – Collaborate with teams to recommend IT solutions and prepare tailored proposals.
- – Initiate and lead planning and execution of renovation projects across properties.
- – Coordinate communication between internal teams, contractors, and design consultants.
- – Monitor site progress, ensuring compliance with safety standards and project timelines.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.