- – Lead water resources and stormwater management projects, including flood studies.
- – Provide technical expertise in hydrologic and hydraulic modeling for urban systems.
- – Mentor junior team members while collaborating with multidisciplinary project teams.
- – Supports end-to-end AI literacy program delivery and administrative tasks.
- – Ensures exceptional client experiences through clear and timely communication.
- – Coordinates program schedules, resources, and monitors performance metrics.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store standards.