- Diriger l'élaboration de stratégies de formation alignées sur les priorités.
- Superviser le portefeuille de formation, de l'identification à l'amélioration.
- Établir des partenariats pour transformer les besoins en solutions d'apprentissage.
- – Installs and administers computer and server-based applications for users.
- – Troubleshoots network issues and provides helpdesk support to staff and outlets.
- – Manages VMWare environment and maintains licenses for software applications.
- Performs full case reviews or answers case-specific questions for service providers.
- Provides seminars, in-services, and workshops on relevant topics.
- Connects organizations and professionals with evidence-based resources.