- – Manage client accounts and serve as the primary contact for account matters.
- – Build trusted relationships with stakeholders to understand business goals and needs.
- – Collaborate with teams to recommend IT solutions and prepare tailored proposals.
- – Develop detailed structural engineering documents using AutoCAD for bridge designs.
- – Collaborate with engineers to refine design concepts and perform structural calculations.
- – Assist in field investigations and bridge condition assessments to inform design processes.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.