- – Create personalized guest experiences and provide thoughtful product recommendations.
- – Coach team members on cannabis knowledge, sales techniques, and customer service.
- – Manage daily store operations, including cash handling, merchandising, and compliance.
- – Maintain cloud and on-prem environments, network configurations, and user accounts
- – Resolve urgent tickets swiftly, ensuring continuity for mission-critical operations
- – Support teams with troubleshooting, training, and documentation of IT workflows
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store presentation standards.