- – Build relationships with manufacturers, educators, and community groups to expand youth programs.
- – Coordinate recruitment, onboarding, and support for youth in manufacturing placements.
- – Oversee project timelines, budgets, and performance targets using CRM and management tools.
- – Maintain cloud and on-prem environments, network configurations, and user accounts
- – Resolve urgent tickets swiftly, ensuring continuity for mission-critical operations
- – Support teams with troubleshooting, training, and documentation of IT workflows
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store standards.