- Diriger l'élaboration de stratégies de formation alignées sur les priorités.
- Superviser le portefeuille de formation, de l'identification à l'amélioration.
- Établir des partenariats pour transformer les besoins en solutions d'apprentissage.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Manage kitchen operations and lead a team of culinary professionals.
- – Develop and implement menu items while ensuring food quality and consistency.
- – Coordinate with staff and suppliers to deliver exceptional guest service.