- – Greet members and deliver professional, personalized customer service daily.
- – Process financial transactions accurately, maintaining detailed transaction records.
- – Promote Credit Union products, fostering member relationships and branch growth.
- – Leads technical integration of AI/ML training content into partner LMS platforms.
- – Collaborates with partners to ensure smooth LMS setup and content deployment.
- – Develops engaging e-learning modules using rapid authoring tools and design methods.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.