- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Build rapport with youth through one-on-one check-ins and emotional support.
- – Plan and facilitate life skills programming and wellness activities for youth.
- – Document observations and progress notes, ensuring data integrity and compliance.
- – Enforce Elevator and Lifts Act through inspections and compliance assessments.
- – Review design drawings for elevators and amusement rides to ensure code compliance.
- – Conduct investigations of incidents and prepare detailed activity reports.