- – Supports end-to-end AI literacy program delivery and administrative tasks.
- – Ensures exceptional client experiences through clear and timely communication.
- – Coordinates program schedules, resources, and monitors performance metrics.
- – Manage client accounts and serve as the primary contact for account matters.
- – Build trusted relationships with stakeholders to understand business goals and needs.
- – Collaborate with teams to recommend IT solutions and prepare tailored proposals.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.