- – Build trusting relationships with youth through consistent support and active listening.
- – Assist mentees in developing essential life skills, including budgeting and employment.
- – Document progress and challenges to maintain tailored support plans for each mentee.
- – Coordinates program design and delivery for urban and backcountry experiences.
- – Trains and mentors instructors, providing feedback on leadership and skills.
- – Manages logistics, risk assessment, and emergency response for all programs.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.