- – Assist participants with daily routines and provide harm reduction information.
- – Foster a safe, welcoming environment while following trauma-informed practices.
- – Monitor client flow and maintain safety, ensuring access to community resources.
- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively with guests to ensure high satisfaction and loyalty.
- – Oversee front-of-house operations, driving sales and developing team leaders.
- – Develop annual event strategy and oversee execution of diverse events.
- – Manage event logistics, including venues, vendors, and on-site experiences.
- – Lead and mentor events team, ensuring alignment with budget and goals.