- – Develop annual event strategy and oversee execution of diverse events.
- – Manage event logistics, including venues, vendors, and on-site experiences.
- – Lead and mentor events team, ensuring alignment with budget and goals.
- – Lead retail teams to achieve sales targets and key performance indicators.
- – Oversee daily operations, ensuring compliance with company policies and standards.
- – Analyze financial data to identify trends and enhance store profitability.
- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively with guests to ensure high satisfaction and loyalty.
- – Oversee front-of-house operations, driving sales and developing team leaders.