- Supporter les clients en gérant incidents, modifications et projets.
- Collaborer avec l'équipe L3 pour résoudre des problèmes complexes.
- Maintenir la documentation technique et proposer des améliorations.
- – Conduct tailored product demonstrations to drive buyer confidence and adoption.
- – Serve as subject matter expert, providing accurate product insights to sales teams.
- – Manage seamless handovers to implementation teams, ensuring clear customer requirements.
- – Coordinate event logistics, schedules, and on-site operations for programs.
- – Engage with community members and support volunteer coordination and supervision.
- – Assist in creating marketing content and maintaining event records and documentation.