- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Develop annual event strategy and oversee execution of diverse events.
- – Manage event logistics, including venues, vendors, and on-site experiences.
- – Lead and mentor events team, ensuring alignment with budget and goals.
- – Lead audit engagements, ensuring quality and compliance with professional standards.
- – Manage multiple client assignments, meeting deadlines and maintaining strong relationships.
- – Supervise and mentor junior staff, providing technical guidance and performance feedback.