- – Prepare U.S. federal and state tax returns for individuals and corporations.
- – Conduct tax research on U.S. federal and international tax matters for clients.
- – Communicate with clients to clarify tax matters and gather necessary documentation.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Operate broadcast systems during live events, ensuring smooth workflow and delivery.
- – Monitor feed quality, troubleshoot issues, and resolve technical problems in real time.
- – Coordinate event setups, maintain documentation, and support client training initiatives.