- – Prepare U.S. federal and state tax returns for individuals and corporations.
- – Conduct tax research on U.S. federal and international tax matters for clients.
- – Communicate with clients to clarify tax matters and gather necessary documentation.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Process high-volume vendor invoices and ensure accurate GL coding and documentation.
- – Coordinate with vendors and internal teams to resolve inquiries and discrepancies.
- – Prepare AP aging reports and assist with month-end close and audit support tasks.