- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Develop innovative menus using seasonal ingredients and culinary trends.
- – Oversee kitchen operations, ensuring efficiency and compliance with safety standards.
- – Manage and train kitchen staff, fostering a collaborative and high-performance team.
- – Support annual operating plan and quarterly forecasts through detailed analysis.
- – Partner with leaders to translate operational drivers into financial impacts and insights.
- – Build and maintain financial models for planning, forecasting, and decision-making.