- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Support annual operating plan and quarterly forecasts through detailed analysis.
- – Partner with leaders to translate operational drivers into financial impacts and insights.
- – Build and maintain financial models for planning, forecasting, and decision-making.
- – Manage and review U.S. federal and state tax returns for diverse clients.
- – Lead U.S. tax compliance engagements, ensuring timely and accurate deliverables.
- – Train and mentor team members, providing guidance and performance feedback.