- – Own global consumer revenue strategy, focusing on subscriptions and partnerships.
- – Lead full-funnel growth initiatives, optimizing acquisition and retention strategies.
- – Build and scale a high-performing consumer team across growth and marketing functions.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Lead audit engagements, ensuring quality and compliance with professional standards.
- – Manage multiple client assignments, meeting deadlines and maintaining strong relationships.
- – Supervise and mentor junior staff, providing technical guidance and performance feedback.