

- Administer collection process for personal and commercial loan portfolio.
- Ensure adherence to compliance requirements, policies, and procedures.
- Monitor, analyze, track, and execute timely repayments.


- Respond to inquiries, maintain files, manage budgets.
- Prepare documentation, reports, and correspondence.
- Identify trends, provide insights, maintain confidentiality.


- Partner with business leaders to build and execute strategic HR plans.
- Collaborate with Total Rewards and Talent Management teams.
- Drive operational excellence by optimizing people processes.
























