- Supporter les clients en gérant incidents, modifications et projets.
- Collaborer avec l'équipe L3 pour résoudre des problèmes complexes.
- Maintenir la documentation technique et proposer des améliorations.
- – Initiate contact with potential customers through inbound and outbound inquiries
- – Conduct discovery calls to understand customer needs and route opportunities
- – Maintain and grow prospect database while collaborating on online demos
- – Coordinate event logistics, schedules, and on-site operations for programs.
- – Engage with community members and support volunteer coordination and supervision.
- – Assist in creating marketing content and maintaining event records and documentation.