- – Win new business by managing high-volume, end-to-end sales cycles.
- – Pitch, demo, and close deals while collaborating with SDRs for lead conversion.
- – Maintain accurate sales pipeline in Salesforce and meet monthly revenue targets.
- – Process incoming alarm signals and manage dispatch operations efficiently.
- – Utilize Microsoft Office and Windows software for administrative tasks and reporting.
- – Communicate effectively with the public via telephone, demonstrating strong problem-solving.
- Surveiller et dépanner l'équipement réseau des clients 24/7.
- Gérer les billets et tenir les clients informés jusqu'à résolution.
- Collaborer avec des équipes internes pour répondre aux besoins clients.