- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store presentation standards.
- – Assess youth for safe housing alternatives and coordinate case management plans.
- – Provide counseling and mediation to prevent homelessness and empower youth.
- – Maintain accurate client documentation and manage database systems for reporting.
- – Own full-cycle acquisition of high-potential channel partners to drive growth.
- – Forge sustainable relationships with partners, maximizing platform adoption and success.
- – Maintain CRM data integrity, delivering strategic performance reports to leadership.