- – Respond to client inquiries, providing clear solutions for data and platform issues.
- – Log and track client issues, coordinating with technical teams for effective resolution.
- – Develop understanding of financial data products to enhance client onboarding and support.
- Deliver exceptional customer service to enhance shopping experiences.
- Achieve sales targets while promoting products and services effectively.
- Collaborate in a flexible team environment with growth opportunities.
- – Architect and document Cisco SD-WAN solutions, ensuring policy automation.
- – Collaborate with cross-functional teams to integrate network solutions seamlessly.
- – Lead troubleshooting efforts for complex SD-WAN and SDA network issues.