

- Assist customers with upgrading phones and reviewing services.
- Resolve issues with service packages and recommend solutions.
- Provide information on TV channels, deals, and cost-saving options.


- Oversee day-to-day operations of Eastlink Community TV in Ontario.
- Increase non-repeat programming with focus on diversity and equity.
- Manage budgets, staffing, partnerships, and various projects.


- Develop network solutions and security architecture.
- Communicate requirements to infrastructure teams.
- Create design documentation and build tickets.

























