- – Lead, mentor, and train staff, students, and volunteers in daily operations.
- – Oversee store functions, ensuring compliance, cleanliness, and exceptional service.
- – Manage inventory, pricing, and donation intake to maximize sales and stock levels.
- – Develop and execute annual marketing plans aligned with organizational goals.
- – Lead end-to-end marketing campaigns across digital, print, and social channels.
- – Track KPIs and optimize strategies for client acquisition and brand awareness.
- – Ensure participant safety and confidentiality while overseeing detox program operations.
- – Monitor staffing levels and provide coaching to maintain high-quality care standards.
- – Develop and implement intake processes, fostering strong relationships with partner agencies.