- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively with guests to ensure high satisfaction and loyalty.
- – Oversee front-of-house operations, driving sales and developing team leaders.
- – Oversee routine maintenance and repairs across multiple properties and facilities.
- – Coordinate renovation projects, including contractor management and resource allocation.
- – Conduct inspections to identify maintenance issues and develop preventative schedules.
- – Lead and develop Store Managers to build high-performing, accountable teams.
- – Analyze district KPIs to drive sales, profitability, and operational excellence.
- – Conduct store visits to ensure compliance, customer experience, and performance.