- – Develop annual event strategy and oversee execution of diverse events.
- – Manage event logistics, including venues, vendors, and on-site experiences.
- – Lead and mentor events team, ensuring alignment with budget and goals.
- – Develop strategies to drive sales and maximize revenue in restaurant and lounge.
- – Oversee daily operations, ensuring efficiency, inventory control, and cost management.
- – Recruit, train, and schedule staff while managing guest feedback and complaints.
- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively with guests to ensure high satisfaction and loyalty.
- – Oversee front-of-house operations, driving sales and developing team leaders.