- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Lead daily restaurant operations, ensuring exceptional service and sanitation.
- – Analyze banquet orders and coordinate setups, staffing, and menu execution.
- – Train and manage staff, maintaining inventory and compliance with safety standards.
- – Plan and execute events from conception to completion, managing all details.
- – Collaborate with clients to tailor services and meet specific event objectives.
- – Manage budgets and negotiate contracts, ensuring events stay within financial limits.