- – Lead, coach, and develop a high-performing store team to drive engagement.
- – Own sales performance, manage KPIs, and execute action plans for improvement.
- – Ensure operational excellence by maintaining compliance, inventory, and store standards.
- – Manage staff hiring, training, scheduling, and performance evaluations.
- – Oversee daily operations, ensuring smooth service and resolving customer issues.
- – Control inventory, budget, and expenses to maintain profitability and efficiency.
- – Lead and manage recreation programs, ensuring safety and member satisfaction.
- – Develop and implement operational procedures, budgets, and staffing plans.
- – Foster a culture of accountability, coaching staff, and enhancing team performance.