Operations Manager Emplois
- Gérer les escalades 24/7 et assurer la satisfaction client
- Analyser incidents majeurs et coordonner les équipes internes
- Expertise en télécommunications et service à la clientèle
- – Lead development, implementation, and evaluation of housing support programs.
- – Build and strengthen relationships with community organizations and stakeholders.
- – Monitor program performance and drive continuous improvement for service delivery.
- – Own weekly planning cycle, ensuring timely updates and published outputs.
- – Publish constraint lists with named owners, tracking responses and gaps.
- – Maintain planning data and capacity models, ensuring accuracy and compliance.