- – Direct and coordinate aerial wildfire suppression operations and airspace management.
- – Conduct aerial reconnaissance and provide clear radio communications post-mission.
- – Develop and deliver training for Air Attack Officers and wildfire management staff.
- – Lead change management workstreams and conduct stakeholder impact assessments.
- – Manage smaller transformation projects, coordinating timelines and resources effectively.
- – Design communication strategies and develop training materials for client engagement.
- Lead and develop teams for effective STD & LTD claims management.
- Drive strategic initiatives to enhance recovery and return-to-work outcomes.
- Build partnerships and communicate insights to improve customer experience.