- – Deliver early-stage programming, including workshops and cohort-based sessions.
- – Facilitate client intake, ensuring accurate data entry and resource assignment.
- – Track program metrics and report trends to enhance client experience and support.
- Lead and develop teams for effective STD & LTD claims management.
- Drive strategic initiatives to enhance recovery and return-to-work outcomes.
- Build partnerships and communicate insights to improve customer experience.
- – Serve as senior HR advisor, aligning people strategies with business goals.
- – Lead complex HR projects, ensuring exceptional client service and quality delivery.
- – Mentor junior consultants, fostering collaboration and supporting professional growth.